Frequently Asked Questions
Everything you need to know about your Plunge order.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Returns are free for domestic orders, and you can initiate a return or exchange through our online portal.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your new pieces sooner.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Plunge, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.